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Growth Mindset – Be like Eddie

Core skills for individuals Posted by Nicola Maxwell

Eddie has a growth mind set. That means Eddie is curious to learn and open to new experiences. Eddie embraces challenge. Eddie believes that mistakes are essential to learning and failures are…

Fixed Mindset – Don’t be like Glenn

Core skills for individuals Posted by Nicola Maxwell

Glenn has a fixed mind set. That means…

Yeah but… No but… Yeah but…

Core skills for individuals Posted by Nicola Maxwell

“Yes but…” is often used in conversation but usually means “No” or “I disagree”. Here you can learn an alternative language pattern to significantly improve your communication during difficult conversations and ensure your point is listened to.

Empathy Series – Part 3: Building your empathy

Core skills for individuals Posted by Nicola Maxwell

The final article in the empathy series answers the question, can you develop empathy or is it innate?

Empathy Series – Part 2: Why empathy should be at the heart of your business

Core skills for individuals Posted by Nicola Maxwell

The Global Empathy Index shows a clear correlation between company success and the level of empathy it demonstrates. Part 2 of the Empathy series examines the benefits.

Empathy Series – Part 1: What is empathy?

Core skills for individuals Posted by Nicola Maxwell

The ability to empathise with others is what helps us build strong connections with people and consider their perspectives in our decision making, so exactly what does being empathetic really mean?