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Dealing with tricky issues – without messing up!

Core skills for individuals Posted by Nicola Maxwell

Do you sometimes have to give people negative feedback or resolve a sticky issue? If so, learn the three most important qualities of highly skilled communicators in this field.

The 7 deadly sins of tackling a performance issue

Leadership and management Posted by Nicola Maxwell

Here are the most common mistakes made when holding critical conversations and tips on how to make sure you do not fall into these traps.

Resilience Exercise 8: Keep your promises

Core skills for individuals Posted by Nicola Maxwell

Keeping promises is something we are taught to honour, and rightly so. When we break promises it weakens our faith, trust and belief in others. Here is the final exercise proven to contribute to happiness.

Resilience Exercise 7: Reach out

Core skills for individuals Posted by Nicola Maxwell

Researchers find that people with strong social connections have fewer stress-related health problems, lower risk of mental illness, and faster recovery from trauma or illness. Here is the seventh exercise proven to contribute to happiness.

Resilience Exercise 6: Get high on giving

Core skills for individuals Posted by Nicola Maxwell

It is well documented that ‘giving’ makes you feel better than ‘receiving’. Here is the sixth exercise proven to contribute to happiness.

Resilience Exercise 5: Learn to happy talk

Core skills for individuals Posted by Nicola Maxwell

Groundbreaking research has shown that the key to resilience and the ability to bounce back in teams at work can be traced directly to the level of positivity expressed between team members. Here is the fifth exercise proven to contribute to resilience happiness.